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Property Manager – Customer Support (Remote)

Emma of Torre.ai

Remote
Remote 🇬🇧 English

Job description

About the role

We are looking for a Property Manager focused on Customer Support to assist renters of our tech‑driven self‑storage facilities. The role is fully remote and involves guiding customers to the right storage unit and handling their inquiries via phone and text.

Key responsibilities

  • Answer incoming phone calls and text messages from prospective renters.
  • Guide customers to suitable storage units using our proprietary software platform.
  • Provide accurate information about unit availability, pricing, and rental terms.
  • Maintain a professional, US‑based voice tone with minimal accent.
  • Collaborate with the operations team to ensure smooth rental processes.

Required profile

  • Fluent in English and Spanish, with a clear US‑style accent.
  • Experience in property management or self‑storage customer service.
  • Strong written and verbal communication skills.
  • Ability to work independently in a remote environment.

Required skills

    What we offer

    • Monthly compensation of USD 1,000 – 1,250 plus commissions of approximately USD 200.
    • Full‑time remote work with flexible schedule.
    • Opportunity to work with an AI‑focused real‑estate company.

    Questions fréquentes

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    Published 3 months ago

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