Bilingual Assistant (English/Spanish)

About the role

Access‑Salud is looking for a bilingual assistant to support its virtual health‑care services. You will handle inbound and outbound calls in English, work with internal platforms and databases, and assist patients and health personnel with their needs. The role is on‑site at our Caracas office, providing direct interaction with clients and team members.

Key responsibilities

• Receive and make telephone calls to English‑speaking clients.
• Navigate and update information across multiple platforms and databases.
• Manage requests and requirements from patients and health‑care staff.
• Perform additional tasks related to the position as needed.

Required profile

• Advanced proficiency in English (Spanish also required for the role).
• Residency in Caracas.
• Strong orientation to service, attention to detail, and punctuality.
• Ability to work full‑time, daytime shifts, Monday to Saturday on a rotating schedule.

Required skills

What we offer

• Competitive salary aligned with the local market.
• 100 % paid training from day one, including specialized health‑care assistance training.
• No prior experience required.
• Supportive and dynamic work environment.