Operations Assistant

About the role

We are seeking an organized and detail‑oriented Operations Assistant to keep our daily business routines running smoothly. You will support the operations team with administrative tasks, data management, and cross‑departmental coordination.

Key responsibilities

• Assist the operations manager with day‑to‑day tasks, process tracking, and project coordination.
• Maintain accurate databases, spreadsheets, inventory records, and software logs.
• Handle scheduling, document preparation, and internal communications.
• Serve as a point of contact for vendor updates, client inquiries, and team requests.
• Identify workflow bottlenecks and help implement practical fixes.

Required profile

• Advanced English proficiency.
• Strong customer service skills for caregiver/patient/insurance interactions.
• Proactive, creative, and highly organized with attention to detail.
• Ability to prioritize tasks and manage multiple activities independently.

Required skills

• Google Suite (Drive, Gmail, Docs, Sheets).
• Microsoft Office (Word, Excel).
• Internal CRMs.
• Hubstaff (web and desktop apps, Hubstaff Tasks).
• WhatsApp and Zoom for communication and meetings.

What we offer

• Competitive pay in US dollars.
• Paid extra hours.
• Flexible time‑off.
• 100% remote work.
• Opportunity for growth.