Spa Sales Specialist

About the role

Join Massage Heights as a Spa Sales Specialist and help elevate the lives of members and guests through exceptional service and wellness education. You will work in a serene spa environment, promoting membership, gift card, and product sales while delivering a balanced lifestyle experience.

Key responsibilities

• Achieve monthly sales targets through membership and gift‑card sales.
• Provide exceptional guest service by listening, communicating, and responding to needs.
• Promote therapeutic and wellness benefits of massage and skin therapy.
• Educate guests confidently about services and products.
• Maintain excellent phone etiquette with an upbeat tone.
• Develop and maintain positive relationships with team members and guests.

Required profile

• Strong guest service and communication abilities.
• Previous experience in sales, retail, or guest services.
• Fast learner with a positive, energetic demeanor.
• Critical thinking skills for resolving customer conflicts.
• Passion for interacting with people and delivering outstanding service.
• Ability to thrive in collaborative team settings.

Required skills

What we offer

• Flexible scheduling with full‑time and part‑time options.
• Growth opportunities and paid training.
• Digital workspace and stunning retreat locations.
• Massage Heights Family Fund and employee discounts.
• Competitive hourly pay with commission and bonus opportunities.
• One weekend shift required; days and evenings available.