Spa Sales Specialist

About the role

Join Massage Heights as a Spa Sales Specialist and help inspire a balanced lifestyle for members and guests. You will be the front‑line ambassador, promoting the therapeutic benefits of massage and skin therapy while delivering exceptional service.

Key responsibilities

• Achieve monthly sales targets through membership and gift‑card sales.
• Provide exceptional guest service by listening, communicating and responding to needs.
• Promote therapeutic and wellness benefits of massage and skin therapy.
• Educate guests confidently about services and products.
• Maintain excellent phone etiquette with an upbeat tone.
• Develop and maintain positive relationships with team members and guests.

Required profile

• Strong guest service and communication abilities.
• Previous experience in sales, retail or guest services.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive, energetic demeanor.
• Strong critical‑thinking skills for resolving customer conflicts.
• Passionate about interacting with people and delivering outstanding service.
• Thrives in collaborative team settings.

Required skills

What we offer

• Flexible scheduling with full‑time and part‑time options.
• Growth opportunities and paid training.
• Digital workspace and stunning retreats.
• Employee discounts and Massage Heights Family Fund.
• Competitive pay with commission and bonus opportunities ($14.50‑$16.50 per hour).
• One weekend shift required; days and evenings available.