Full-time Appointment Setter – Maracaibo

About the role

We are looking for a full‑time, on‑site Appointment Setter to join our team in Maracaibo. You will contact potential and existing clients via phone, email, and messaging platforms, introduce our services, and schedule qualified appointments for the sales team.

Key responsibilities

• Follow prepared scripts and ask qualifying questions to assess lead interest.
• Update and maintain accurate records in CRM tools.
• Confirm, reschedule, or cancel appointments as needed.
• Coordinate with sales and customer support to ensure smooth handoff of leads.
• Track daily and weekly activity metrics and provide feedback on call outcomes.

Required profile

• Strong appointment‑setting and calendar‑management abilities.
• Experience with lead generation and initial client outreach.
• Excellent spoken and written English (C1‑C2 level).
• Professional phone etiquette and a customer‑service mindset.
• Ability to work on‑site, meet daily call targets, and stay organized in a fast‑paced environment.

Required skills

• CRM software
• Scheduling software
• Spreadsheet software
• Email
• Messaging platforms

What we offer

• Full‑time, on‑site position in Maracaibo.
• Opportunity to work with a dynamic sales team.
• Professional development in lead generation and appointment setting.