End User Account Manager

About the role

Rockwell Automation is hiring an End User Account Manager in Caracas. The role reports to the Sales Manager End-user and focuses on developing strategic market and product-line business plans and marketing programs to support sales in designated segments, identifying volume and strategic customers and building partnerships.

Key responsibilities

• Achieve and exceed the annual sales target by maximising opportunities in assigned accounts.
• Develop and implement account plans for all assigned accounts.
• Lead Rockwell Automation resources in providing solutions, products and services to customers.
• Coordinate sales programs and activities according to regional goals.
• Manage objections and a pipeline of opportunities, negotiating profitable deals.
• Collaborate with sales teams to expand market reach, ensure sales coverage and proper order management.
• Share successful concepts and ideas that showcase Rockwell Automation's capabilities.
• Build relationships with accounts by understanding their organisation, engaging senior management and identifying decision-makers.
• Focus on growth opportunities aligned with the company's market strategy.
• Analyse market data to identify trends and opportunities, build strategic direction and present market analyses.
• Conduct make-versus-buy analysis from a partnership or acquisition perspective.

Required profile

• Bachelor of Science degree in Business, Engineering or a related field.
• Good spoken and written English.
• Preferred: 5+ years of experience in similar industries.
• Preferred: acquiring new clients within the existing portfolio.
• Preferred: experience in industrial automation or software (MES, IIoT, cybersecurity).

What we offer

• Mindfulness programs with a premium membership to Calm.
• Paid volunteer time off after 6 months for eligible employees.
• Volunteer and donation matching program.
• Employee Assistance Program.
• Wellbeing programs through the OnTrack program.
• On-demand digital course library for professional development and other local benefits.