Spanish/English Bilingual Agent
Global Pacific Support
Descripcion del puesto
About the role
Global Pacific Support is looking for a bilingual Spanish‑English Agent to provide towing and roadside assistance support. You will interact with customers, drivers and dispatch teams to ensure smooth service delivery.
Key responsibilities
- Handle inbound and outbound calls in both Spanish and English.
- Coordinate with drivers and provide timely updates to customers.
- Manage multiple service requests and maintain accurate records.
Required profile
- Fluent in Spanish and English with strong communication skills.
- Experience in a call‑center or dispatch environment is a plus.
- Ability to stay calm under pressure and handle emergency situations.
- Professional, empathetic attitude and reliable work ethic.
- Stable internet connection and a quiet home workspace.
Required skills
- Proficiency with computers and CRM systems.
- Use of online communication tools for coordination.
What we offer
- 100% remote work from home.
- Non‑toxic work environment.
- Growth potential within the company.
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Publicado hace 16 horas
Expira en 1 mes
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Global Pacific Support