Customer Service Representative

About the role

FASTSIGNS #69301 is hiring for a Customer Service Representative to join our team. The role serves as the first point of contact for current and prospective customers, handling inquiries via phone, email, in‑person and on‑site visits. You will prepare estimates, manage work orders and help ensure timely delivery of finished signage.

Key responsibilities

• Act as the initial contact for current and prospective customers.
• Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Participate in daily team meetings and execute business and marketing plans.
• Communicate with customers via email, telephone, in‑person, and at their place of business.
• Build long‑lasting relationships by turning prospects into long‑term clients.

Required profile

• 2‑3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, and eager to learn with strong relationship‑building ability.
• Great listening and organization skills.
• Ability to work under pressure to produce high‑volume, high‑quality work.

What we offer

• 401(k) matching
• Flexible schedule