Relationship Manager – Mobile Network Operators

About the role

We are looking for an MNO Relationship Manager to lead and grow partnerships with Mobile Network Operators across key African markets. Reporting to the Head of Strategy and Business Development, you will drive Mobile Money integrations from initial engagement through to live launch.

Key responsibilities

• Build and manage relationships with MNOs across Africa.
• Drive Mobile Money partnerships from first conversation to successful go‑live.
• Secure API credentials, wallets, documentation and other integration requirements from partners.
• Coordinate with Product, Engineering and Commercial teams to deliver integrations and resolve blockers.
• Track partnership progress, manage timelines and ensure successful launches.
• Represent the company in meetings, workshops and industry events.

Required profile

• 4 years of experience in payments.
• 1–2 years of experience working with MNOs or Mobile Money providers.
• Fluent in English or French.
• Strong communication, negotiation and stakeholder management skills.
• Self‑motivated, organized and able to work independently.
• Willingness to travel frequently across Africa.

Required skills

• Understanding of Mobile Money, APIs, USSD and STK.
• Experience with payment integrations.