Remote Part‑Time Virtual Assistant – Operations

About the role

JetBack is looking for a remote Virtual Assistant to support its operations team. This part‑time position offers flexible hours and the chance to grow into a full‑time, leadership role for high‑performing candidates.

Key responsibilities

• Manage external communications with third‑party partners to gather information, resolve issues, and ensure smooth operations.
• Complete administrative and operational tasks with strong attention to detail, identifying discrepancies or inconsistencies.
• Follow both structured and unstructured SOPs independently and flag workflow issues or edge cases.
• Maintain clear documentation or handoffs to ensure continuity.

Required profile

• Minimum 2 years experience in administrative support, customer support, or operations.
• Excellent written English and clear communication skills.
• Ability to work independently with minimal supervision.
• Reliable macOS computer, stable internet connection, and a quiet work environment.

Required skills

• Slack
• Linear
• Intercom
• Craft

What we offer

• Starting rate of $4 USD per hour.
• Part‑time schedule with the goal of transitioning to a full‑time role.
• Opportunities for growth and leadership based on performance and reliability.