Remote Customer Service Virtual Assistant for US Clients

About the role

Elevate Teams is seeking a highly organized Virtual Assistant to become the operational backbone for U.S. businesses. You will work remotely, handling front‑desk style calls and supporting internal teams with administrative tasks.

Key responsibilities

• Answer 25–50 inbound and outbound calls per day, maintaining a fast‑paced, doctor‑office style flow.
• Manage calendars, follow‑ups, inboxes, and coordinate schedules for clients and internal staff.
• Perform administrative and operational tasks across multiple CRMs, spreadsheets, and other platforms.
• Keep processes organized, ensuring smooth daily operations without constant supervision.

Required profile

• Fluent English (C1/C2) with additional proficiency in Spanish or Portuguese.
• 2+ years experience in customer service, administration, reception, or support roles.
• Highly detail‑oriented, proactive, and able to thrive in a structured, fast‑paced environment.
• Reliable home office setup with stable internet connection.

Required skills

• Microsoft Office
• Experience with CRMs

What we offer

• Fully remote, permanent position with a Monday‑Friday schedule.
• Paid 4‑week training and guaranteed $1/hr annual raise.
• PTO, wellness perks, annual/anniversary bonus, and medical stipend after six months.
• Long‑term career growth opportunities.