Remote Cardiology Patient Navigator (RN/MA/CNA)

About the role

This is a full‑time remote position supporting a US‑based cardiology care team. The Cardiology Patient Navigator will handle patient communication, scheduling, care coordination, and clinical documentation for a high‑volume caseload.

Key responsibilities

• Manage patient scheduling, reminders, and follow‑up workflows in EMR/EHR systems.
• Conduct telephonic outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology pathways, including CHF management protocols.
• Track testing schedules, appointments, and remote monitoring workflows for 150+ patients.
• Coordinate with the clinical team to ensure continuity of care and escalate clinical concerns within scope.
• Maintain accurate clinical documentation and ensure HIPAA‑compliant records.
• Assist with billing documentation and insurance coordination as needed.

Required profile

• Clinical healthcare background (CNA, MA, RN, or equivalent).
• 3+ years of experience in healthcare, telehealth, or medical office settings.
• Experience in care coordination or management, preferably in a remote/telephonic environment.
• Ability to handle a high‑volume caseload with strong organization and communication skills.
• Self‑directed, comfortable working remotely with evolving processes.

Required skills

• Proficiency with EMR/EHR systems.
• Experience using remote patient monitoring platforms.
• Knowledge of HIPAA compliance standards.
• Familiarity with billing documentation and insurance coordination.