Operations Manager / Chief of Staff (Remote)

About the role

Cross Tempo is seeking a full‑time Operations Manager / Chief of Staff to drive operational excellence and support executive decision‑making. This remote position works closely with leadership to streamline processes, coordinate strategic initiatives, and ensure high‑quality delivery for our high‑performing clients.

Key responsibilities

• Oversee day‑to‑day operations, including workflow design, tracking, and continuous improvement.
• Coordinate cross‑functional projects, prepare executive briefings, and follow up on key decisions.
• Analyze operational data, identify risks and opportunities, and recommend efficiency enhancements.
• Partner with leadership to align priorities, manage calendars, and optimize meeting structures.
• Maintain clear internal communication and uphold a high standard of execution across the organization.

Required profile

• 2+ years experience as an executive assistant, operations coordinator, or project manager (agency experience a plus).
• Strong analytical and problem‑solving abilities with comfort handling performance metrics.
• Proven ability to work independently in a remote setting while managing multiple priorities.
• Fluent English (C1+) and availability to work 8 am–5 pm US Pacific, Monday‑Friday.
• Based in Colombia, Argentina, Venezuela, Peru, or Ecuador with reliable internet.

Required skills

• Google Workspace
• CRM platforms
• Project management software
• Collaboration tools
• Cloud‑based documentation tools

What we offer

• Fully remote work environment.
• Collaborative, fast‑paced team focused on measurable impact.
• Opportunities to shape processes for high‑growth advisory clients.