Operations Assistant

About the role

We are looking for an organized and detail‑oriented Operations Assistant to keep daily business routines running smoothly. You will support the operations team with administrative tasks, data management, and cross‑departmental coordination.

Key responsibilities

• Assist the operations manager with daily tasks, process tracking, and project coordination.
• Maintain accurate databases, spreadsheets, inventory records, or software logs.
• Handle scheduling, document preparation, and internal communications.
• Act as a reliable point of contact for routine inquiries, vendor updates, and team requests.
• Identify workflow bottlenecks early and help implement quick, practical fixes.

Required profile

• Advanced English proficiency.
• Customer service skills for caregiver/patient/insurance interactions.
• Strong organizational abilities for handling important documentation.
• Proactive and creative mindset.
• Attention to detail and ability to self‑organize tasks.
• Prioritization skills to establish and assign priorities.

Required skills

• Google Suite (Drive, Gmail, Docs, Sheets).
• Microsoft Office (Word, Excel).
• Internal CRMs.
• Hubstaff (Web and Desktop apps, Hubstaff Tasks).
• WhatsApp groups.
• Zoom meetings and breakout rooms.

What we offer

• Competitive pay in US dollars.
• Paid extra hours.
• Flexible time‑off.
• 100% remote work.
• Opportunity to grow.