Customer Service Representative – On‑Site Maracaibo

About the role

We are seeking a bilingual Customer Service Representative to join our on‑site team in Maracaibo. The role focuses on delivering high‑quality support to our clients through active listening, problem‑solving, and professional communication in both English and Spanish.

Key responsibilities

• Provide seamless, high‑quality support to clients via phone, chat, or email.
• Listen actively to customer inquiries and resolve issues efficiently.
• Maintain an empathetic and professional tone in all interactions.
• Navigate multiple platforms and tools to assist customers.

Required profile

• Fluent verbal and written English and Spanish.
• Previous experience in customer service, call centers, or bilingual support.
• Strong work ethic, punctuality, and desire for long‑term growth.
• Basic computer literacy.

Required skills

• Computer literacy (ability to use multiple software platforms).

What we offer

• Monthly fee of $400 USD, paid bi‑weekly (cash or Binance).
• Professional on‑site workspace with all necessary equipment.
• Full‑time schedule: Monday‑Friday, 9 am‑6 pm (including a 1‑hour break).