CRM Manager (Remote)

About the role

We are looking for a CRM Manager to own CRM execution for our VIP Audiences & Experiences function. You will design and automate outreach sequences for high‑value relationships, leveraging generative AI to drive measurable sales pipeline.

Key responsibilities

• Build and execute multi‑touch outreach sequences across email, direct mail, and event follow‑up for VIP account segments.
• Develop and maintain AI‑assisted automation workflows linking outreach, CRM, and data enrichment tools.
• Use Claude daily for outreach copy, contact research, account intelligence, and workflow logic.
• Track and report pipeline outcomes, including meetings booked, accounts expanded, and revenue influenced.
• Own data enrichment workflows to keep VIP contact records accurate and actionable.

Required profile

• 5+ years of experience in CRM, lifecycle marketing, or outbound marketing.
• In‑house experience at a US‑based B2B company (agency or contractor work does not qualify).
• Background in B2B SaaS or tech services.
• Hands‑on use of generative AI/LLM tools, especially Claude, with prompt‑engineering skills.
• Experience with automation workflow platforms such as Zapier, n8n, or Make.com.
• Proficiency in a CRM platform (HubSpot, Salesforce, or equivalent).
• STEM or quantitative degree (or strong data‑driven track record).
• Advanced proficiency in English.

Required skills

• Outreach automation platforms: Apollo, Clay, Lemlist, Reply.io (or equivalents).
• Generative AI tool: Claude.
• Automation workflow tools: Zapier, n8n, Make.com.
• CRM platforms: HubSpot, Salesforce.

What we offer

• 100% remote work from anywhere.
• Competitive compensation paid in USD or local currency.