AI Solutions Engineer

About the role

NeoWork is looking for an AI Solutions Engineer to design, build, deploy, and support practical AI and automation solutions that improve business processes, productivity, and decision‑making. This remote, hands‑on role translates business requirements into scalable, secure solutions using modern AI platforms and low‑code tools.

Key responsibilities

• Partner with stakeholders to understand processes, requirements, and desired outcomes and translate them into technical specifications.
• Design, configure, and deploy AI assistants, agents, intelligent workflows, automations, and low‑code applications.
• Develop prototypes and proofs of concept to assess feasibility, usability, risk, and business value.
• Integrate solutions with enterprise systems (Microsoft 365, Power Platform, Salesforce) and data sources, configure connectors and permissions, and manage data access securely.
• Build and execute test cases; evaluate solutions for accuracy, reliability, security, usability, and performance.
• Create technical documentation, user guides, reusable components, and implementation standards.
• Troubleshoot, monitor, and improve solutions based on performance data, user feedback, and changing requirements.
• Apply security, data‑governance, privacy, and responsible‑AI practices throughout the solution lifecycle.
• Support user training, workshops, and adoption activities for approved AI and automation tools.

Required profile

• 3+ years delivering technology solutions, business applications, automation, systems integration, software development, or low‑code solutions.
• Hands‑on experience with AI, automation, application‑development, or enterprise technology platforms.
• Working knowledge of generative AI, large language models, prompting, agents, and common AI limitations.
• Experience translating business requirements into functional technical solutions.
• Bachelor's degree in computer science, information systems, engineering, or equivalent practical experience.

Required skills

• Microsoft 365
• Power Platform
• Salesforce
• Generative AI and large language models
• Low‑code development tools
• API integration and enterprise data source connectors
• Testing, troubleshooting, and documentation of deployed solutions
• Microsoft Copilot (preferred)