Education Counsellor

About the role

The Education Counsellor will guide international students in selecting the right institution for their academic and career goals. You will provide accurate information on study options, local education systems, culture, and geography, while supporting application documentation and enrolment processes.

Key responsibilities

• Advise prospective students and families on study opportunities, both face‑to‑face and via phone.
• Provide detailed information on institutions, programmes, and regional specifics.
• Track student applications, communicate offers or rejections, and assist with visa applications.
• Maintain up‑to‑date records in the IDP Global database and generate team reports.
• Deliver after‑sales service to encourage referrals.
• Organise and support promotional activities, exhibitions, and seminars.
• Interpret for institutions during events and liaise with visa offices.
• Participate in team meetings, training, and other duties assigned by the Line Manager.

Required profile

• Minimum 2 years experience in service counselling (e.g., study abroad consulting, professional courses, banking).
• Knowledge of overseas study pathways in Australia, US, UK, Canada or New Zealand is a plus.
• Strong communication skills in English and Vietnamese.
• Proven sales ability and relationship‑building skills.
• Ability to work under pressure and meet targets.
• Bachelor’s degree or higher.

Required skills

What we offer

• 13th‑month salary and year‑end bonus.
• High incentive structure.
• 15 days annual leave, 10 days sick leave, and 1 day Christmas leave.
• Annual medical examination.